

That said, getting those rockstar reviews isn’t an easy feat. By proving your customer service through glowing testimonials, great star ratings, and positive reviews, you provide peace of mind to potential customers considering doing business with you.

Whether you’re a local business or a prominent service provider, reviews carry weight with your target customers. In fact, 15% of your customers would have a hard time trusting you and may not take your business’s credibility at face value if it has zero online reviews.

With 72% of customers only choosing to take action after reading customer reviews online, it’s evident that reviews are advantageous for small businesses. Building up online reviews is one of the best things you can do for your business.
